Simple low pricing, expertly done.

When we looked at the phone market in this country we were surprised at the variation in prices, the difficulty of getting any support for your line and the sheer size of the hidden charges you can expect to receive - particularly business customers. We found the cheaper suppliers compromising call quality and customer service. We found extra charges for paying by credit card or cheque. We found some LLU unbundled services left their customers with NO CHOICE at all in terms of ever wishing to change supplier (once you are unbundled it gets difficult to change supplier). We found trying to sort out the simplest of problems infuriating and over-complicated, often being transferred from department to department only for them to blame everyone else.

We decided we'd design our voice products how we'd expect them to be as customers using three simple rules: Low simple pricing, effortless support and high quality. And OneVoice was born. Fresh-air in the telecoms market.

Low Call costs
It's easy to have headline-grabbing line rental figures, or billions of apparent inclusive minutes. Read the small print (if you can find it) on these types of packages and you'll find you'll be hit hard with rounded up minutes, rounding up before VAT, connection charges per call (sometimes 8p per call!) and extortionate mobile and international rates. Our pricing is per-second and with no extras. A 20 second call will cost less than half a penny. Our prices for the top international destinations are ultra-low - from less than 1p per minute. Mobiles are all the same, from just 9.9p per minute.

Quality policy - no compromise
There's no point having call that are hissy and break up. The last thing you want is worse quality calls than we've all come to expect: crystal clear voice clarity - even for international calls. Because our UK network is BT-based, the line remains pretty much the same, with us handling billing and support. International calls are routed via various providers to ensure lowest cost and highest quality.

No hidden charges...
that has a nice ring to it