Award winning 24/7 support

Support and personal services is at the heart of our service. You won't be a number, you'll always receive our prompt and friendly help. Support lines are UK based and open 8am-Midnight weekdays and 10am-6pm on weekends.

Uptime Guarantee

So confident are we in the reliability of our broadband network and our commitment to resolving faults quickly, we'll not charge you if your broadband goes down (terms apply).

Performa ADSL Broadband

Premium, fast and reliable broadband, just for Macs...

What speed will I get?

Performa is our premium home broadband product with no throttling or restrictions. Guaranteed the fastest speeds your line can handle, all of the time. Guaranteed quick and first-class support from Mac experts. Guaranteed 100% reliable and fully featured email that's business-class.

Great ADSL for Mac
Especially for Mac
No Limits or Restrictions
100% Uptime Guarantee
Award-winning, fast,
Mac support
Fastest Speeds
Premium Email included
Courtesy 3G Broadband
Save even more with our great OneVoice Line Rental

VERY fast... No Limits, No Restrictions

With true unlimited broadband - you don't have to worry about usage limits or restrictions. Perfect for modern everyday use with no need to worry about downloading, streaming or browsing. Think of this as the front-of-the-plane seats when it comes to broadband.

100% Uptime Guarantee

Things do go wrong sometimes, but you want to be sure you have an award-winning ISP doing everything it can to ensure your broadband is as fast as it possibly can be and reliable as it possible can - or we'll give you your money back. Can't say fairer than that.

Courtesy 3G Broadband

Think of it as a courtesy car for when your broadband's being mended. When there is a problem, we'll provide you with courtesy 3G broadband for wifi and ethernet broadband to help you through any extended broadband issues that might arise - free of charge.

Quality Email service included

Often an afterthought or omission from most ISP's broadband service, but not at MacAce. Proper email, properly managed, with all the proper security and safety built in - and zero spam!

OneVoice - low cost calls and line rental

Cheaper and fairer price than BT with lower monthly rental, much lower call costs (often 50% cheaper), per second billing and no call connection charges make our line rental and calls packages good, honest value for money. No hidden extras, upfront pricing: Unlimited broadband, line rental and inclusive calls for just£46 per month. If you're not sure what package would be best for you, contact us and we'll let you know your options.

Award-winning Mac help and support

We've won major Mac and ISP awards for our all-round service and support for the past 4 years running - including the 2012 Best Overall ISP at the ISPA's (customer-rated).

Prices below are for the broadband element of our inclusive phone+broadband package, detailed, itemised pricing is at the bottom of the chart.

  • Performa: Classic
  • £17.50 /mo.
  • 24Mbit down / 1.4Mbps up
  • 20GB (Unlimited Night Use)
  • £48
  • FREE
  • +£15.00 /month
  • £32.50 /month
  • £22.50 /month
  • +£6.00 /month (£38.50 total)
  • Performa: Pro
  • £20 /mo.
  • 24Mbit down / 1.4Mbps up
  • True UNLIMITED
  • £48
  • FREE
  • +£15.00 /month
  • £35.00 /month
  • £25 /month
  • +£6.00 /month (£41 total)
All prices inclusive of VAT
Example: Onevoice line rental, Performa:classic and unlimited calls would cost a total of £38.50 per month inclusive of VAT. Your broadband speed depends on whether your exchange is enabled for 21CN and the distance of your line from the Exchange. Typically lines less that 1KM will achieve speeds of 15Mbps+ on ADSL2+ and 5Mbps+ on ADSL MAX. Speeds are sync speeds only and will be significantly lower during Peak Times (6pm to Midnight, and weekends). Overuse is charged at £1 per gig (plus VAT) on the Classic Package and is bought in advance in 5 gig blocks. 1 full month termination notice required. Full terms and conditions available from our website. 3G courtesy broadband is subject to availability and has limits - intended only for light internet and email use - return carriage is the customers repsonsibility and lost/missing 3G equipoment will be charged at £100 inc.OneVoice discounted pricing (phone+broadband) is only available on 21CN ADSL2+ networks - if your exchange is not upgraded then the price is "without line rental" regardless of whether you take line rental with us or not. Speeds shown are for 21CN connections, 20CN connections are limited to a maximum of 8Mbps down and 448kbps up.

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