broadband



Please feel free to contact us if you have any queries.

All numbers are now Local Rate Geographical numbers so that calls to us can be included in your evenings and weekends or Anytime plans with BT.

Please email us where possible. Emails are manned 24hours a day.

Switchboard (open 9am to 5pm)
email
Main Line
01208 220010
Accounts
01208 220013
Fax
0870 432 9408
 
Sales (open 9am to 9pm Weekdays, 10am to 4pm Saturday)
email
Telephone
01208 220015
 
Technical Support (open 9am to 9pm Weekdays, 10am to 4pm Saturday)
email
Telephone

01208 22 00 18
(or 0845 388 2018)

Automated Service Status

0845 388 2019 or 01208 220522

This is a backup system for if our phone lines are down or we have a major incident where lines become very busy. It contains important status and fix information.

Address
32e Normandy Way
 
Walker Lines Industrial Estate
 
Bodmin, Cornwall PL31 1EX
 
MacAce.net Limited is registered in England No: 05375302. VAT Number: GB 929 6375 78

 


During busy support periods we divert all resources to our existing support numbers rather than sales - our existing customers come first! Our support line has a maximum queue of 4 minutes - after that please leave a message and we'll call you back next in line. This save you hanging around on hold for ages when we're really busy. The vast majority of our calls are answered with 6 rings.